Our Purpose

ITECH Solutions partners with clients and their internal IT staff to ensure technology not only fosters growth and efficiency, but also protects against security threats and disasters with a “Security First!” approach. In short, we keep your technology operational using proactive solutions to ensure you are running at peak performance. Here are some of the ways we work to accomplish these goals:

Proactive Services

  • Our “Security First!” approach is an important aspect of our IT implementation strategies
  • Monitoring systems and equipment to look out for problems before they occur
  • Proactive management of software and hardware upgrades, security patches, and meticulous review of user, device, and network activity to identify malicious behavior
  • Planning for future growth or company changes to ensure proper budgeting to keep your business ahead of the curve
  • Acting as your trusted operations advisor ensuring efficiency and accountability are in place
  • Maintaining proper and up-to-date documentation about your IT infrastructure to allow for efficient delivery of services
  • Disaster recovery, cloud continuity, and incident response to maximize uptime

First-Rate Service Quality

  • 24/7 rapid response to emergencies with a “no tickets go unnoticed” mantra
  • No-hassle, all-inclusive, fixed-rate service plan to allow for easier budgeting of IT investments
  • Multilayered security approach fostering a “No threat goes unnoticed!” environment
  • Forward-thinking, proactive approach maximizes efficiency while minimizing downtime
  • Core values of integrity, transparency, and mindfulness
  • Professionally trained, well-paid team of technicians
  • Partnership with internal IT departments, providing automation tools and taking items off their plate so they can focus on what they do best
  • Partnership with a Cybersecurity Firm (MSSP) with immediate access to a team of security professionals
  • Well established in the industry, helping educate other MSPs and internal IT departments perform better with a “Security First!” approach

Visit our support process page to learn more!