ITECH Solutions

ITECH Solutions knows that managing client expectations and keeping a history of all issues and resolutions is the key to providing quality support. ITECH Solutions understands that our clients need and expect quick assistance and resolution to their problems which is why we created ITECH Net Manage.

You have invested in your IT infrastructure and rely on its performance, security and reliability. ITECH Net Manage not only ensures you have a qualified team ready to service this critical asset but also the real time data to ensure its being done on time, when needed, using the most advanced network asset tracking and performance monitoring

ITECH Net Manage is a comprehensive integrated system that helps ITECH Solutions easily manage your expectations by providing IT support personnel with the tools they need to resolve issues quickly. With ITECH Net Manage we can interact in real time to report, diagnose and resolve issues without ever having to physically visit the desktop.

ITECH Net Manage Features

  • Help Desk Ticketing System
  • Remote Desktop Support
  • 24 x 7 Monitoring, Alerting, and Reporting
  • Spyware and Virus Protection Monitoring
  • System and Event Log Error Alerts
  • All Systems are Monitored, even Remote Users
  • Computer Software and Hardware Inventory
  • License Keys and Duplicate Licenses Discovery
  • Backup Operating Monitoring (Success/Failure)
  • Detection of Security Vulnerabilities
  • Automated Patch Management and Procurement
  • Comprehensive Reports of Network Health
  • Immediate Access to Support Personnel
  • Complete Issue History Tracking Portal
  • File Attachment and Screen Shot Support
  • Immediate Issue Resolution via Remote Control
  • Integrated Online Chat
  • Normal Emergency Service Fees Waived
  • Free installation – No Cost for Implementing
  • Optional ITECH Safe Backup Add-on

  • Our experience with ITECH Solutions was great! They were easy to work with and responded to our needs in a very timely manner.

    Raelyn Stiles, Clautiere Vineyard

  • It is a true pleasure working with ITECH Solutions. We are a small business and rely heavily on our IT systems. Brian and the team at ITECH are always very professional and quick to respond to questions and issues. It is nice to know that someone so reliable and knowledgeable is there to support us. I highly recommend ITECH Solutions.

    Andrea Boatman, Summerwood Winery and Inn

  • ITECH Solutions has been an outstanding company to work with. Their performance always exceeds our expectations! Thanks for an amazing service!

    Rebecca Remmenga, Alapay Cellars

  • We've used ITECH Solutions' services for several years. I know and trust that ITECH Solutions will keep me working as efficiently as possible. They have demonstrated on several occasions that they are very familiar with the special needs of a law office.

    Gary C. Faucette, Law Offices of Gary Faucette

  • I have been working with Brian, one of the founder of iTECH for over six years. If you want the most cutting edge solutions to your IT problems, and a company that can implement the solutions, ITECH is the company for you!

    S. Lucas Valdes, GoWesty Camper Products

  • ITECH Solutions has helped us grow from a small single user office to a busy office network. They've designed and organized our ideas into productive work solutions with our networked practice management system, voice to text dictation and now as we prepare to transition into EMR. Their creative solutions and hands on guidance have been a boon to our busy OB/GYN practice.

    Patrick J. Spalding, Advanced OBGYN

  • ITECH was always extremely responsive to any service call and when our hard drive crashed in September they were invaluable with their assistance.

    Mindy Powers, Sextant Wines

  • I have been thrilled with the responsiveness we've experienced with ITECH Solutions. Most issues are resolved right away, without an endless network of convoluted requests and emails. It's nice to work with real live people who logically (and patiently!) explain technical issues. I highly recommend this company to anyone who values high-quality and hands-on service.

    Laura Booras, RiverBench Vineyard

  • I have always been completely happy with the service I have received from ITECH Solutions. I have used their services for my own personal use, my husbands construction company as well as with my employer. There has never been a problem that ITECH could not solve.

    Elizabeth Howell, JM Howell Construction

  • We have always been extremely pleased with the service provided by ITECH Solutions. They understand that when our computers are down, we cannot do business. They are also great with providing suggestions as to how we may improve our systems in an effort to provide a stable and efficient network system.

    Lynn Limone, Twitchell and Rice, LLP

  • ITECH Solutions has kept our network rock-solid and trouble free for years. It's rare when we have a problem, but when we do, it's taken care of quickly and efficiently

    David Garth, SLO Chamber of Commerce

  • Welcome Aboard!

    Jimmy Ramos joins the team as the newest IT Technician! Learn about our IT Services

  • Windows 7 Seminar, May 25th at RRM Design

    ITECH Solutions Co-Founder Brian Weiss speaks at Windows 7 Seminar More about ITECH

  • ITECH Solutions Has Moved!

    Now located at 811 El Capitan Way, Suite 110 - San Luis Obispo, CA 93401 Get Directions

  • ITECH introduces ITECH Net Manage

    Learn More

  • New MacSuperstore website launched!

    MacSuperstore is THE Apple Specialist Visit them today